Welcome to Cyooz Agency. We are committed to protecting your privacy and ensuring that your personal and non-personal information is handled safely and responsibly. This Confidentiality Agreement outlines how we collect, use, and disclose information when you interact with our services. PLEASE READ THIS LEGAL DISCLAIMER AND TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OUR WEBSITE OR UTILIZING OUR SERVICES. This policy constitutes an agreement between Cyooz Agency and you, the client.

 

1. Information we collect

We collect Personal and Non-Personal Information:

• This includes your name, email address, telephone numbers, driver’s license, payment information, date of birth, gender, shipping and billing address.
• Commercial information (e.g., purchase history, products or services obtained)
• Internet or other electronic network activity information (e.g., browsing history, interactions with our website)
• Geolocation data (e.g., Global Positioning System (“GPS”) data based on your IP address)
• Audio, electronic, or visual information (e.g., recordings of calls to or from our customer service centers)
• Professional or employment-related information (e.g., office location, job title, and/or description of role)

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Products and Services: Delivering the products and services you request from us.
• Processing Transactions: Handling payments, processing transactions, and fulfilling orders.
• Personalizing Your Experience: Customizing your interactions and experience on our website to better suit your preferences.
• Marketing Communications: Sending you promotional offers and updates (with the option to opt-out at any time).
• Customer Support: Responding to your inquiries and providing assistance and support.
• Improving Our Offerings: Enhancing our website, services, and overall customer experience.
• Legal Compliance: Fulfilling our legal obligations and ensuring compliance with applicable laws and regulations.
• We collect this information for analytical purposes when you make a purchase, create an account, or communicate with us.

3. Sharing Your Information

We may share your personal information with the following categories of third parties:

• Service Providers: Companies that assist us with various business functions, such as payment processing, shipping, and customer support.
• Affiliates and Partners: Our affiliates, subsidiaries, and partners for internal purposes and to provide the services you request.
• Lenders and Brokers: Financial institutions and brokers within our network for facilitating services you may need.
• Professional Advisors: Legal, financial, and other professional advisors who provide consultancy and advisory services to us.
• Consent-Based Sharing: Third parties for any purposes to which you explicitly consent.
• Legal Authorities: Government and law enforcement officials when required by law or to protect our legal rights.

4. Minimum Age

You must be at least 18 years old to register with us and use our services. By doing so, you warrant that you have the legal right, authority, and capacity to enter into this agreement. If anyone under the age of 18 (“Young Person”) provides any content to us, the Young Person’s parent or guardian may contact us, and we will promptly delete any content provided by the Young Person.

5. Your rights

• The right to know what personal information we have collected about you.
• The right to request the deletion of your personal information.

6. Information Retention

We will retain your information only for as long as necessary to fulfill the purposes for which it was collected. The exact duration of retention will depend on:

1. The duration of our ongoing relationship with you.

2. Any legal requirements that mandate specific retention periods.

3. The advisability of retention is based on our legal obligations and interests.

7. Service Refusal and Cancellation

We reserves the right, at its sole discretion, to refuse or cancel services to any individual or entity for any reason.

8. Service Renewal and price changes

Our services may automatically renew to ensure that a customer’s legal entity remains in compliance with state or other governmental requirements. The subscription fee will be charged to the current and active credit card on file until cancellation.We reserve the right to change the price of our services without prior notice.

9. Policy Updates

We may revise this policy periodically. The most recent version will always be available on our website along with the effective date of the revisions.