Effective Date: October 9, 2026
Company Name:Â Cyooz LLC
Website: https://cyooz.com
At Cyooz Automation (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or utilize our automation consulting, lead capture, CRM integration, and technical maintenance services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our site or submit personal information to us.
1. Information We Collect
We collect information that identifies, relates to, or describes you (“Personal Information”) when you interact with our platform, request a consultation, or opt in to our communications.
Contact Information: Name, email address, phone number, physical business address, and business name.
Lead Capture Data: Information provided voluntarily via our online contact forms, live chat widgets, web booking tools, or consultation requests.
Technical & Usage Data: IP address, browser type, operating system, pages viewed, and referral URLs collected automatically via standard cookies and analytics tools.
Client Service Data: Information, credentials, or system access provided during service integration and technical maintenance of your business tools.
2. How We Use Your Information
We use the information we collect to deliver, maintain, and optimize our business automation solutions. Specific uses include:
Delivering initial business consultations and analyzing workflow solutions.
Integrating automation tools, CRMs, live chat, and communication systems into existing or new client setups.
Providing ongoing technical maintenance, support, and implementing system features.
Processing billing, invoices, and payment transactions.
Sending transactional alerts, service updates, appointment reminders, and customer care communications.
Responding to support inquiries and live chat requests.
3. Mobile Terms & SMS Communication Policy
If you opt in to receive SMS messages from Cyooz Automation via our web forms, booking tools, or live chat:
Scope of Messages: You may receive transactional SMS notifications, system alerts, service updates, payment reminders, and customer support responses.
Message Frequency: Message frequency varies based on your requested updates and system triggers, typically up to 5 messages per month.
Rates: Standard message and data rates may apply from your wireless carrier.
Opt-Out (Unsubscribe): You can cancel SMS communications at any time by replying STOP to any text message you receive from us. Once sent, you will receive a single confirmation text and no further SMS messages will be sent.
Customer Support: For help or questions regarding SMS alerts, reply HELP to any message or contact us at contact@cyooz.com
4. Non-Sharing of Mobile Data (Strict Carrier Compliance)
No mobile information or phone numbers collected for SMS opt-in will be shared, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
5. Data Sharing and Disclosure
We do not sell your personal data. We only share information with third-party service providers necessary to operate our business and deliver your automation services:
Third-Party Platforms & Software: We utilize existing, trusted third-party software applications, payment gateways (e.g., Stripe), live chat providers, CRM software, and communication carriers (e.g., Twilio) to build, manage, and maintain your systems.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
7. Your Data Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
Access & Correction: Request a copy of the personal information we hold about you or request corrections to inaccurate data.
Opt-Out of SMS: Reply STOP to any text message or adjust your communication settings.
Data Deletion: Request that we delete your personal data from our systems, subject to certain legal or operational retention requirements.
To exercise any of these rights, please contact us at contact@cyooz.com.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or carrier requirements. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Effective Date.”
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cyooz LLC
Email: contact@cyoozautomation.com
Website: https://cyooz.com
